This may be hard to do if you don't know what your looking for. Make sure the wire at each point is RG6 or above. Ideally there should be no more than 2 splits. Make sure there are not too many splits in the line going from where it enters the home to where it connects to the modem. The only exception being the modem that should only be finger tight. Then reconnect finger tight then a quarter turn more.įollow the line going to your modem and do the same at each connection point. Remove the ends and make sure the internal core is mated properly to the connector. Go to where the Spectrum line enters the home. I would examine the condition of the cable and their connectors. What lights can you get to come on? My guess is that you don't have sufficient signal strength to the unit for it to establish a connection.
Is there anything I can try that would help? Did I just get faulty equipment? Thanks.
Is it time to throw in the towel and pay for installation? The reason I didn’t go with AT&T was because I thought this would be faster (they couldn’t get someone out here for weeks) but so far it’s taking quite a long time. They said I could hop onto the WiFi and go to registration.rr.com but that did not work, as the website said I wasn’t connected to a spectrum account and to try on my computer and then the page didn’t load on my computer. And I tried hitting that reset button to no avail. I’ve had them send the activation signal a couple times, and I’m wondering if I just haven’t screwed in the coaxial cable enough (it seems pretty tight but I’m not that strong and I don’t know what it’s supposed to look like.) I’ve unplugged it a few times. I talked to spectrum and they said my modem was on quarantine (?) and they took it off. Online it says the device is not connected and the online icon on the device has not yet lit up.
I thought I could install a technicolor mta on my own but apparently I can’t. I’ve been stuck on this for a few days and feel like a failure.